SafePal Extension – Wallet Recovery Guide & Support – ガーデンデザイナー認定試験

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2026年1月29日 12:20 PM #371073 返信

danielacoy597
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Заголовок: Recover your safepal wallet using the browser extension
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Restore Access to Your Safepal Wallet Using the Browser Extension Recovery Method
 If you need to restore access to your SafePal Wallet, the browser extension provides a direct path. Ensure you have the official SafePal Extension installed and your 12 or 24-word mnemonic seed phrase ready. This phrase is the only key to your funds; never share it or enter it on any website other than the extension interface itself. 
 Open the extension and click “Import Wallet.” You will be prompted to enter your secret recovery phrase. Type the words in their exact order, with a single space between each one. Double-check for typos, as a single mistake will prevent a successful recovery. You can then set a new, strong password for encrypting your extension’s local access. 
 After confirming, your wallet dashboard will repopulate with all your previous addresses and assets. This process does not create a new wallet; it rebuilds access to your existing one on the blockchain. Take this moment to verify your transaction history and asset list match your expectations, confirming the restoration is complete. 
 For ongoing security, consider pairing your recovered software wallet with a SafePal Hardware Wallet for transaction signing. This adds a physical layer of protection for your assets while maintaining the convenience of the browser extension for browsing and initiating transactions. 
Prerequisites for Beginning the Restoration Process
 Gather your 12, 18, or 24-word Secret Recovery Phrase (mnemonic phrase) and store it offline. This phrase is the single most critical piece of information; you cannot restore your wallet without it. Keep it physically written down and never share it with anyone. 
 Install the official SafePal browser extension from the Chrome Web Store or other supported browser marketplaces. Ensure you download the legitimate extension by verifying the developer is “SafePal” and checking the number of users and reviews. 
 Prepare the wallet password you originally set for the wallet you are recovering. This password encrypts your extension’s local data and is different from your Secret Recovery Phrase. You will need it to access the restored wallet. 
 Use a secure, private computer and network. Avoid public Wi-Fi and ensure your device is free from malware or keyloggers that could compromise your recovery phrase during entry. 
 Have a clear workspace and enough time to complete the process without interruption. Rushing can lead to errors when entering your lengthy recovery phrase. 

Item
Description
Why You Need It

Secret Recovery Phrase
12, 18, or 24 words in the exact order.
Generates your wallet’s private keys. No phrase, no restoration.

Official SafePal Extension
Latest version installed from an official store.
Provides the secure interface for the restoration procedure.

Wallet Password
The custom password you created for the wallet.
Decrypts the wallet data after the phrase restores the accounts.

Secure Environment
Private computer, reliable internet, no screen recording.
Prevents third parties from stealing your recovery phrase.

 Double-check that you have no existing wallet logged into the extension that you wish to keep. The restoration process will overwrite the current wallet data in the extension. If you need to keep it, note its recovery phrase separately before proceeding. 
Accessing the Recovery Interface in the SafePal Extension
 Open your Chrome or Brave browser and click the SafePal extension icon in your toolbar. If you haven’t installed it yet, get it from the official Chrome Web Store. 
 You will see the main extension dashboard. Here, locate and select the “Import Wallet” button. This is your direct entry point to the recovery process, not the “Create Wallet” option. 
 The extension will present you with three import methods. Choose “Mnemonic Phrase” or “Private Key”, depending on what you have available for recovery. This action immediately launches the dedicated recovery interface. 
 A new, secure window will open within the browser. This is where you will type your 12, 18, or 24-word secret recovery phrase. Enter the words in their exact order, with a single space between each one. 
 Double-check each word for spelling errors. After entering the phrase, you can set a new wallet password for the extension. Confirm the password and follow the final prompts. Your wallet’s assets and transaction history should become visible shortly. 
Inputting Your Secret Recovery Phrase Accurately
 Prepare your phrase in the exact order you wrote it down. Have the physical paper or metal backup in front of you; do not rely on a digital photo or screenshot stored on your device. 
 Follow these steps for a correct entry: 

Open the SafePal browser extension and select “Import Wallet.”
Choose “Mnemonic Phrase” as your recovery method.
Type each word into the designated field, one by one, with a single space between them.
Double-check for common typing errors before proceeding.

 Pay close attention to these specific details: 

Letter Case: Enter all words in lowercase letters.
Spacing: Use only standard spaces. Avoid extra spaces at the start, end, or between words.
Word Order: The sequence is critical. Verify the 12th or 24th word matches your backup exactly.
Word Validity: The extension uses a standard word list. If a word is not recognized, you likely misspelled it.

 If the extension reports an invalid phrase, pause and re-examine your backup. Common issues include swapping two words, a single spelling mistake, or an extra space. Correct the error and try again. Rushing this process can lead to repeated failures. 
 After successful entry, you will be prompted to set a new, strong wallet password for the extension. This password protects access to this specific browser installation. 
Creating a New Extension Wallet Password
 Generate a password exclusively for your SafePal browser extension; never reuse one from another service. This practice isolates your crypto assets from other online account breaches. 
 Construct a passphrase of at least 12 characters, blending uppercase and lowercase letters, numbers, and symbols like ! or %. Avoid predictable sequences such as “12345” or common words like “password.” 
 Consider using a memorable but complex base phrase. For instance, transform a line from a song or a personal memory into code: “MyCatAte3Pies@Bristol!” is stronger than a simple word. 
 Store this password in a dedicated, reputable password manager. Writing it down on physical paper and keeping it in a secure, private location is also a reliable method. Your recovery phrase restores funds, but this password protects daily access. 
 After setting it, you will confirm the password by entering it again. Take this moment to double-check for any typing errors before you proceed to the next step in the wallet recovery process. 
Confirming Your Restored Wallet Addresses and Holdings
 Immediately check that the first receiving address shown in your restored SafePal extension matches your records. Open your backup file or the notes you kept from your initial wallet setup and compare the string of characters letter-for-letter and number-for-number. A single incorrect character means you restored a different wallet. 
 After confirming the address, view your token list. Do not worry if some balances show as zero or if tokens are missing; the extension often needs a moment to sync. Click the refresh icon or manually add a custom token using its official contract address, which you can verify on a block explorer. 
 For final verification, use a blockchain explorer like BscScan or Etherscan. Copy your confirmed wallet address from the SafePal extension and paste it into the explorer’s search bar. This independent tool shows the transaction history and asset balances directly on the chain, providing a second layer of confirmation that your restoration is correct and complete. 
 Once you see your expected holdings on the explorer, your restoration is verified. You can now use the wallet with confidence. Consider sending a tiny test transaction to another address you control to confirm you can fully sign and broadcast transactions with the restored wallet. 
Re-linking Your Recovered Wallet to Decentralized Applications
 Open the decentralized application (dApp) where you want to reconnect your wallet. Look for a “Connect Wallet” button, usually found in the top-right corner of the dApp’s interface. 
 Click this button to see a list of available wallet providers. Select SafePal from the menu. Your browser should automatically trigger the SafePal extension; a pop-up will appear asking you to confirm the connection to that specific dApp. 
 Carefully review the permissions requested by the dApp in the SafePal pop-up. Confirm the connection only if you trust the application. This step does not require sending a transaction or paying a fee. 
 You might need to repeat this process for each dApp you frequently use, like Uniswap, Aave, or OpenSea. Each maintains its own separate connection to your wallet address. 
 If a dApp does not recognize your wallet after reconnection, try clearing the site’s cached data in your browser. Go to your browser settings, find site data or cookies for that specific dApp’s URL, and remove it. Then reload the dApp and connect again. 
 For added security, visit the dApp’s website directly through a trusted bookmark instead of following search engine links. This prevents connecting to phishing sites that mimic real applications. 
 After connecting, perform a small, low-value test transaction if the dApp involves transfers. This verifies everything works correctly before committing significant funds. 
 Regularly check the “Connected Sites” section within your SafePal extension settings. You can view and revoke permissions for any dApp you no longer use, keeping your wallet’s exposure minimal. 
Finding Assistance If the Restoration is Unsuccessful
 Double-check every character of your recovery phrase. A single misplaced word or letter will prevent access. Verify you are using the official SafePal browser extension downloaded from the Chrome Web Store or official website. 
 Visit the SafePal Help Center directly. Use the search function with specific keywords like “import wallet error” or “invalid recovery phrase.” The articles there address common mistakes and provide step-by-step guides. 
 Join the official SafePal Telegram or Discord community. Before asking, describe your issue clearly: mention the error message you see, the steps you took, and what device you are using. Community moderators and experienced users often provide quick solutions. 
 If community help isn’t enough, submit a support ticket through the SafePal app or website. Include all relevant details: your SafePal version, the operating system of your computer, and a screenshot of the error (with no sensitive data visible). This information helps the support team investigate faster. 
 Be extremely cautious of anyone who contacts you first claiming to be support. Official SafePal staff will never ask for your recovery phrase, private keys, or keystore file. Do not share these details with anyone under any circumstances. 
 As a last resort, consider restoring your phrase in a different, compatible wallet application that supports the same standard (BIP39). This can help determine if the issue is with the phrase itself or the SafePal extension’s import function. 
Q&A:
I lost my phone with the Safepal app. Can I get my crypto back using only the browser extension and my seed phrase?
 Yes, you can fully recover your wallet. The browser extension functions as a standalone wallet. To recover, install the Safepal extension, click “Create Wallet,” and then select “I already have a wallet.” You will be prompted to enter your 12, 18, or 24-word mnemonic seed phrase. Enter the words in the exact order you wrote them down. After entering the phrase, you will set a new password for the extension. This process restores full access to your assets and transaction history. Your funds are on the blockchain, not on the lost device, so recovery is always possible with the correct seed phrase. 
During recovery in the extension, it’s asking for a “wallet name” and a “password.” What are these for?
 The wallet name is just a local label for your convenience, like “My Main Wallet,” to help you identify it if you have multiple wallets in the extension. It doesn’t affect your blockchain address or seed phrase. The password you set is a security feature for the extension itself. It encrypts your private keys locally on your browser. You’ll need this password to unlock the extension every time you start your browser or after a period of inactivity. This password is separate from your seed phrase; losing it doesn’t mean losing funds, but you may need to re-import the wallet with the seed phrase if you forget it. 
After recovering my wallet in the browser, my token balances show zero. Did I do something wrong?
 Not necessarily. First, check that you’ve selected the correct blockchain network for your tokens. Your extension might be set to a default network like Ethereum, but your tokens could be on Binance Smart Chain or another network. Use the network selector to switch. Second, some custom tokens need to be added manually. Find the “Add Token” or “Import Token” feature, then paste the token’s official contract address. The balance should appear. If problems continue, verify you used the correct seed phrase. A single wrong or out-of-order word will create a completely new, empty wallet address. 
Is it safe to type my seed phrase into the browser extension? Could it be stolen?
 The Safepal extension is designed to keep your seed phrase secure within your browser’s local storage, encrypted by your password. However, the safety depends heavily on your computer’s health. Never enter your seed phrase on a public, shared, or malware-infected computer. Before recovery, ensure your browser and operating system are updated. Only download the extension from the official Chrome Web Store or Safepal website. A key safety tip: the extension should never ask you to send your seed phrase online or type it into a website form. You only enter it directly into the extension’s own recovery interface during the setup process.
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